How does PROS ensure that we deliver the highest value solution to our customers?
PROS understands that the key to delivering high value pricing and revenue optimization solutions is to ensure that our investments in product enhancement focus on addressing the highest value business cases. PROS product management process includes gathering market requirements and prioritizing them based on the value they will deliver to our customers. Our market analysis allows us to understand new trends and business needs.  Using that analysis, together with our customers’ input, we prioritize our product roadmap. To ensure proper prioritization of market requirements, we conduct User Advisory Councils and Webinars to keep our customers informed of product direction and to obtain their feedback. This process, along with our commitment to Research and Development helps us drive new innovation in pricing and revenue optimization and allows us to deliver high value solutions to our customers.

How do PROS pricing and revenue optimization software products meet the needs of ever-changing markets?
Throughout’ 21 years of successful operation, PROS understands that the pricing environment of our customers is always changing. We have extensive experience across a range of industries and use our diverse product expertise to interpret requirements in analytics, execution, and optimization in an accelerated way, significantly reducing time to value. We are monitor all segments of the market, including prospects, new customers, existing customers, competition, and industry leaders. In order to keep up with these market segments, the PROS Product Management team updates and maintains a Pricing Product Roadmap. This initiative involves Product Development, Professional Services and Science and Research.
The proof of our product management process is:

PROS products are extending pricing excellence more widely across our customers’ organizations than ever before.

How does PROS support and enhance existing customer relationships while developing new business?
PROS is committed to the success of our customers and helping them achieve the highest possible value from our products. PROS understands that our customers are our best references.  We invest significantly in Research and Development and enhancing our products both to support our existing customer relationships and to improve our offerings for new customers. We also understand that value achieved depends not only on the product but on how the product is used. For this reason, we promote pricing excellence best practices and education through our annual conference and summit, in addition to periodic Webinars and articles. We also invest significantly in continuously training our staff. By investing in initiatives that increase the value delivered by our solutions, we increase the value of our offerings to both our current and future customers.

What is PROS’ risk mitigation strategy for implementing large-scaled projects?
PROS has extensive experience implementing large-scale projects with many Fortune 1000 sized companies. Whether the project is large or small, PROS Professional Services follows pricing best practices to mitigate risk and ensure project success. Through the application of pricing excellence expertise and project profiling, PROS determines implementation scope and allocates the right resources and skill sets necessary to accomplish high value for our customers in the shortest time possible.

How does PROS attract and retain highly talented employees?
PROS is a world leader in pricing and revenue optimization solutions. As a fast-paced, profitable company, we hire the best of the best! As of March 31, 2007, PROS’ staff of over 300 includes the following:

PROS attracts and retains employees with strong analytical skills to help shape the future of pricing and revenue optimization for new and existing industry verticals. We accomplish this by offering challenging work among  the best and brightest pricing professionals in the field, providing opportunities for career advancement and offering a great overall compensation and benefits package. This package includes the following:

PROS provides a family-friendly environment.. We hold numerous family-oriented events throughout the year. Past events have included a family day at the Houston Aquarium, Halloween party with costumed characters, a holiday party with great food and dancing, the Annual Baby Shower and monthly birthday receptions.  As a company, we honor the hard work of all employees through an annual Employee Appreciation week

PROS offers an atmosphere that is conducive to information sharing. All employees up to and including the CEO, work collaboratively in an open environment where you will witness first-hand a setting where ideas are shared and appreciated.
PROS builds pricing expertise by providing employees with extensive training programs in pricing excellence that include Concept, Leadership, and Product training modules. Employees go through intense and structured training for the first four weeks of employment with ongoing training and continuous professional development thereafter.